Refund Policy for Socialllfe.in

Thank you for shopping at Socialllfe.in. As we offer digital educational products, our policies for refunds are designed with our product nature and customer satisfaction in mind.

Digital Product Policy

Due to the digital format of our products, which allows for immediate access and duplication, We encourage our customers to review the product descriptions thoroughly before making a purchase.

Refund Policy

we understand that there may be exceptional circumstances. Our refund policy is designed to address these on a case-by-case basis.

 Eligibility for a Refund:

You may be eligible for a refund in the following circumstances:

– **Non-Delivery of the Product**: If you have not received the digital product link via email within a reasonable time frame after your purchase, despite having checked your spam or junk folders.
– **Download and Access Issues**: If you are unable to download or access the product due to technical problems on our end.
– **Significant Defects**: If the digital product is significantly different from the description or has critical defects that prevent its utilization for its intended educational purpose.

Requesting a Refund:

To request a refund, please contact us through our Email (support@socialllfe.in) with the following information:

– Your order number
– A detailed explanation of the issue
– Any evidence of the problem (screenshots, detailed descriptions)

All refund requests must be submitted within  24hrs of the original purchase date.

Processing Refund Requests:

Upon receiving your refund request, we will examine it and notify you of the approval or rejection of your refund based on our policy criteria. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within a 14 days time frame.

Exceptional Circumstances

We recognize that exceptional circumstances may occur, and we reserve the right to grant refunds at our discretion in cases not outlined above, to ensure customer satisfaction.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us through our Email (support@socialllfe.in). We are committed to ensuring that your educational journey with our digital products is successful and rewarding.